Sick or injured koalas

If you see a sick, injured or dead koala contact a wildlife care group immediately. 

WIRES Koala Hotline 0466 318 688

Sydney Wildlife 02 9413 4300

Help Save the Wildlife and Bushlands Campbelltown 0434 026 799

Koala Health Hub 02 4655 0798

Email your koala sighting information to koalatown@campbelltown.nsw.gov.au

Make sure to include the following details:

• Location or the closest cross street (coordinates if known)
• The time of day you spotted the koala
• If the koala appeared sick or injured*
• If the koala was on or crossing a road
• Did the koala appear to have an ear tag or collar
• If the koala was male or female (if known).

*If the koala appears sick or injured, we recommend contacting a wildlife carer immediately. 

Don’t immediately think the worst if you encounter a koala in your neighbourhood for the first time. Koalas move around for a number of different reasons and may be just visiting your garden or local park for a short period of time or may be trying to set up a home range.

• It is illegal to catch, transport or interfere with a koala unless it is in distress and in need of human assistance. If in doubt, contact your local carer, wildlife group or wildlife authority.
• Observe the Koala over a period of time. Restrain any dogs in the area and warn your neighbours that a koala is nearby so that they can do the same.

Sick or injured koalas may show some of the following symptoms

• Puffy or inflamed eyes which may have a crust or a weepy discharge surrounding them
• Dribbling saliva from the mouth
• Fur that appears constantly wet or matted
• A dirty tail with brown staining
• Weakness or unusual behaviour
• Remaining in the same tree for more than a few days
• Sitting on the ground or very low down in a tree and not moving when approached. (This may indicate that the animal is too weak to climb)
• Not using all four limbs normally while walking or climbing
• Very skinny and emaciated appearance
• Signs of trauma such as cuts or blood on fur.

Signs of a dog attack could be wet, matted fur from the dog’s saliva, and bleeding.

Because koalas have very little fat under their skin, their internal organs can be easily punctured by the sharp teeth of a dog even though there may be very little damage to the skin surface, so if you find a koala which you suspect has been the victim of a dog attack, it is very important that the animal is assessed by a vet or carer.

Unless the Koala is in immediate danger, it is better to contact a wildlife carer to assess the koala and catch it if they think it is necessary.

If you contact a wildlife care group about a sick or injured koala, it is important to let them know where the koala was found so that the correct decision can be made on a release site when the animal recovers.

If the koala is in immediate danger

• Pull off the road safely. If possible, phone your local wildlife care group for instructions
• Make sure it is safe before you go onto the road to attend to the animal. Stop any traffic if necessary
• Approach the animal carefully from behind
• Place a sack, blanket, towel or box over the koala, enclosing its arms and head. Remember, the koala is frightened and has very sharp claws, so be careful. Injured or orphaned animals need immediate dark, warmth and quiet. They may never have been touched by humans and any stress can cause further injury and death from shock. You also may be injured
• Move the animal to a safe place away from any traffic
• Handle the koala as little as possible and keep the environment quiet. Keep it safe until help arrives or you get it to a vet or wildlife carer
• Keep people and dogs away from the koala. Do not allow people to peek at or touch it
• Do not try to feed the Koala or give it anything to drink
• Contact a wildlife carer as soon as possible.

Although it is too late to do anything to help a dead koala, it is a good idea to notify us about it as a way of monitoring the size and health of local koala populations. Look for ear tags or a collar. Some koalas have ear tags or collars placed by wildlife authorities or researchers, so it is important we are notified of the death and the location you have found it.

Report a dead koala

It is illegal to be in possession of a dead Koala or any part of a koala skeleton without a permit.

Always check in the pouch of a dead female koala for the presence of a joey which may have survived. This is important for all marsupials like wombats, kangaroos, possums etc.

If you have the phone number of a wildlife carer, vet or the relevant wildlife authority, call them to ask for instructions on what to do.

If not, follow these steps

• If the joey is still attached to the teat, do not remove it as you may cause injury to the tiny baby. Contact a wildlife carer as soon as possible
• If the joey is not attached, gently remove it from the pouch and wrap it in a towel or article of clothing and place it somewhere warm, such as under your jumper. (Very young joeys rely on their mother’s body heat for warmth.) Alternatively use a warm hot water bottle or a plastic bottle filled with warm water. Use warm, not hot, water and cover the bottle with a jumper or other fabric so that you do not overheat or burn the joey. A backpack lined with soft towels or fabric is a good way to transport the infant
• Handle the infant as little as possible and do not let other people peek at it or handle it. Remember, these tiny infants can die very easily from stress and noise
• Do not give the joey anything to drink. Young Koalas need a specialised diet and feeding the wrong formula could cause the infant to die
• Get the joey to a wildlife carer as soon as possible.