Emergency Services

Overview

The Campbelltown community is well served by emergency services including fire, police, SES and ambulance

If you are in an emergency or life threatening situation, anywhere in Australia, please call Triple Zero (000).

Calling Triple Zero (000)

What to do in an emergency and the protocols that need to be taken to call Triple Zero (000).

If your answer is yes to any of the below questions, you must call Triple Zero (000):

• Is someone seriously injured or in need of urgent medical help?
• Is your life or property being threatened?
• Have you just witnessed a serious accident or crime?

What to do when you call Triple Zero (000)

• Do you want Police, Fire or Ambulance?
• Stay calm, don't shout, speak slowly and clearly
• Tell the operator exactly where to come. Give an address or location
• Stay focused, stay relevant and most importantly stay on the line.

If you are deaf or have a speech or hearing impairment call (106)

• This is a Text Emergency Call, not SMS
• You can call from teletypewriters
• Tell the operator which service you need and where.

You can find more information on the Triple Zero website.

NSW Police Force

The NSW Police Force is Australia's oldest and largest police force established in 1789, and is one of the biggest in the English speaking world.

NSW Police aim to protect the community and property by:

• Preventing, detecting and investigating crime
• Monitoring and promoting road safety
• Maintaining social order
• Performing and coordinating emergency and rescue operations.

Other major services include:

• Traffic control
• Communications
• Intelligence analysis
• Anti-terrorist negotiation

There are two police stations located within the Campbelltown area

Fire and Rescue NSW

Fire and Rescue NSW is the State Government agency responsible for the provision of fire, rescue and hazmat services in cities and towns across NSW.

For any fire or life threatening emergency, call Triple Zero (000)

Fire and Rescue responsibilities

• Managing fire emergencies in major cities, metropolitan areas and towns
• Rescues at road, household and industrial incidents
• Protecting the population from hazardous material (hazmat) incidents
• Supporting the RFS during and after bushfires
• Urban search and rescue (USAR)
• Counter terrorism services
• Fire investigation and research
• Building fire safety
• Community education.

There are five fire stations location within the Campbelltown area

Ambulance Service

The Ambulance Service of New South Wales is the main provider of pre-hospital and emergency medical care and ambulance services for this state.

When to call for an ambulance

In urgent medical situations it is important that you call Triple Zero (000) for an ambulance, do not panic or drive to hospital yourself. People driving themselves to hospital have often been in accidents risking further injury to themselves and others.

Paramedics are highly trained health professionals. They bring modern emergency and resuscitation equipment to the patient and commence lifesaving treatment at the scene as well as continuing this on the way to hospital.

Hospitals in the Campbelltown Area

NSW Rural Fire Service

The NSW Rural Fire Service (RFS) is the lead agency in combating bush fires and enabling the community to be better prepared and protected from bush fires.

For any fire or life threatening emergency, call Triple Zero (000)

Fighting fires and protecting the community from emergencies is the most visible aspect of the RFS role. However, the Service has many responsibilities as the leading agency for bush fire management and mitigation in NSW.

Volunteering

The RFS is made up of volunteers from all walks of life – men and women from different cultural backgrounds, age groups and professions.

Becoming a volunteer firefighter is easier than most people think. Brigades offer training ranging from bush firefighting, village firefighting and first aid to breathing apparatus operation.

Other volunteer roles that are critical in the RFS include communications, catering, logistics, planning and aviation support.

If you are thinking of joining the NSW RFS see their Join the NSW RFS page.

NSW State Emergency Service

The NSW State Emergency Service (SES) is an emergency and rescue service dedicated to assisting the community.

The SES major responsibilities are to provide assistance to the community during times of flood, tsunami and storm and support to the other emergency services.

There are 228 units located throughout New South Wales made up of approximately 10,000 volunteer members. Members are easily identified by their distinctive orange overalls.

SES volunteers are trained to prepare and assist the community in the areas of:

• Flood and storm response
• General rescue
• Flood boat rescue
• Land search
• Operations, community engagement, catering and administration.

For assistance during a flood, tsunami or storms contact SES on 132 500.